About Me

Hi, I’m Ann Chepkemei, a highly skilled Virtual Assistant and Customer Support Specialist with over 8 years of experience in administrative support and client communication. My expertise lies in helping businesses streamline their operations, enhance customer satisfaction, and build lasting relationships with their clients.

What I Offer:
Virtual Assistance: Efficiently handling administrative tasks such as email management, calendar organization, data entry, and report preparation to keep your business running smoothly.
Customer Support: Providing exceptional support via email, chat, phone, and social media to address inquiries, resolve issues, and maintain a positive customer experience.
Technical Proficiency: Proficient in Microsoft Office Suite, Google Workspace, CRMs, and communication tools, ensuring seamless workflow and collaboration.
Problem-Solving: Adept at troubleshooting and resolving customer concerns with empathy and professionalism.
Why Work With Me?
I pride myself on my attention to detail, excellent organizational skills, and ability to manage multiple priorities in a fast-paced environment. Whether you need someone to manage daily operations or deliver top-notch customer service, I’m here to help you succeed.

Let’s work together to achieve your business goals. Feel free to reach out—I’d love to discuss how I can add value to your team!