Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms
are referenced, are strictly defined as:
● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Uptiers, that is responsible for your information under this Return & Refund Policy.
● Customer: refers to the company, organization or person that signs up to use the Uptiers Service to manage the relationships with your consumers or service users.
● Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Uptiers and use the services.
● Service: refers to the service provided by Uptiers as described in the relative terms (if available) and on this platform.
● Website: Uptiers’ site, which can be accessed via this URL: www.uptiers.com
● You: a person or entity that is registered with Uptiers to use the Services.

Return & Refund Policy

Thanks for shopping at Uptiers. We appreciate the fact that you like to buy the services we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services.
As with any shopping experience, there are terms and conditions that apply to transactions at Uptiers. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Uptiers, you agree to the terms set forth below along with Uptiers’ Privacy
Policy. If there’s something wrong with the service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your service.
If you would like a refund on services, the only way would be if you follow the next guidelines:

Refunds

We at Uptiers, commit ourselves to serve our customers with the best products. Every services that you choose is thoroughly inspected, checked. We do this to
ensure that you fall in love with our services. Sadly, there are times when services providers (Freelancers) maybe unavailable. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased (via our payment gateway), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. Please note that Uptiers is not liable for any transaction with a freelancer on this platform done outside the platform.
We will revise your cancelled services as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to
agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, you are not completely satisfied with any service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our services.

● Via Email: support@uptiers.com